Done-for-You Retention & Expansion

Renewals walk out the back door while everyone chases new logos.

You found out they were churning when they told you. Accounts go quiet between QBRs, expansion revenue is in the book somewhere, and the renewal call is the first time you know there's a problem. Steerco runs the retention and expansion motion across every account — early warning before accounts go dark, on-brand touchpoints at every stage, nothing slips.

Done-for-you retention and expansion. Every account covered. Results in 7 days.

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What you'll see:

Early Warning Across the Book — Steerco surfaces churn risk before accounts go quiet — so your team acts before the renewal call, not at it.

QBRs and Renewal Touchpoints, Automated — Auto-generate customized, on-brand QBRs and renewal collateral for every account. Every customer covered. No manual build.

Expansion Revenue Found and Worked — We surface expansion signals across your book of business and run the motion — so upsell and cross-sell opportunities don't sit unworked.

Results in 7 Days — Connect your data, upload your templates, and start protecting NRR and GRR across your accounts the same week.

See the churn risk in your book right now.

We'll reach out within 24 hours.

Customer Success teams protecting NRR with Steerco:

The Call

What to Expect

A 30-minute walkthrough of how Steerco runs the retention and expansion motion across your book of business.

01

Discovery

Where Churn Risk Is Hiding

We learn which accounts are going quiet, where renewals are at risk, and which expansion signals are going unworked — before we show you anything.
02

Live Walkthrough

Retention Motion, Live

Watch Steerco surface health signals, generate a QBR, and trigger a renewal touchpoint — right there on the call, from your live customer data.
03

Your Questions

Bring the Hard Ones

Integrations, templates, security, implementation timeline. No topic is off limits.
04

Next Steps

NRR Protected in 7 Days

If it makes sense, we'll show you how to start covering every account in your book the same week. No pressure either way.

Why Customer Success Teams Choose Steerco

Every Account Covered. Nothing Goes Quiet.

We run the retention and expansion motion — your team focuses on the strategic conversations that grow accounts.

Early Warning Before Accounts Go Dark

Steerco monitors health signals across your full book of business and surfaces churn risk automatically — so your team acts before the renewal call, not at it.

On-Brand Touchpoints at Every Stage

QBRs, renewal decks, and expansion proposals auto-generated from live customer data. Every account gets an executive-ready touchpoint. No manual build.

600+ Live Integrations

Salesforce, HubSpot, Gainsight, Gong, Amplitude, billing systems — your data flows in automatically. Every touchpoint is personalized, current, and on-brand.

5x Cheaper to Retain Than Acquire

A 5% increase in retention drives 25%+ profit improvement. Steerco makes retention systematic — not dependent on which CSM remembers to follow up.

Customer Stories

Customer Success Teams Protecting NRR

CS leaders who let Steerco run the retention and expansion motion — so their teams could focus on what actually grows accounts.

"We moved our dedicated presentation person off the sidelines and onto the sales floor. Steerco has completely changed how Branch49 interacts with our clients."

John Darby

VP of Sales, Branch49

"What used to take four hours of manual slide deck babysitting on a Sunday night now happens in minutes. I stopped asking if the data was right and started asking how we win the expansion."

CRO

Growth-Stage SaaS

"Our CSMs were spending more time hunting for data than talking to customers. Steerco flipped that ratio. Now 80% of their time goes to strategic conversations, not slide building."

HoRO

Head of Revenue Operations

Enterprise Software

FAQ

Frequently Asked Questions

How long is the Steerco call?

30 minutes. We'll show you where churn risk is hiding in your book of business — and how Steerco runs the retention and expansion motion automatically. No fluff. No pressure.

How quickly can our team get started?

Days, not months. Most teams connect their data sources, upload their templates, and see their first retention and expansion actions in the same week. Results typically visible within 7 days.

Will Steerco work with our existing templates?

Yes. Bring your QBR, renewal, and expansion templates. Steerco maintains your brand, voice, and structure. Every touchpoint looks like yours, not ours.

What data sources does Steerco connect to?

600+ integrations. CRMs (Salesforce, HubSpot), customer success platforms (Gainsight, Totango), conversation intelligence (Gong, Chorus), product analytics (Amplitude), billing systems, and more. If you use it, we probably connect to it.

What does Steerco actually do for my Customer Success team?

Three things: we surface early warning signals before accounts go dark, we auto-generate bespoke branded QBRs and renewal touchpoints across every account in your book of business, and we run the expansion motion so nothing slips. Done-for-you retention and expansion execution.

Renewals don't have to walk out the back door.

30 minutes. We'll show you which accounts are at risk right now — and how Steerco runs the retention motion before it's too late. No fluff. No pressure.

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