We Exist to Fix the
Broken Unit Economics of Customer Retention
Steerco brings clarity and control to post-sale relationships, making account management measurable transparent, data-driven, and outcome-focused.
This started with a spreadsheet.
Our founder, Zach, spent a decade leading Enterprise Customer Success teams, scaling high-touch models across $200M+ in revenue. As account loads grew and customer expectations soared, he drove 98%+ retention rates and 400%+ expansion outcomes without the tech to match.
As headcount stalled and account loads grew, high-touch started breaking. His team was spending hours prepping decks, researching companies, and updating plans, just to stay afloat. The work was manual, slow, and everyone hated doing it.
The result? Burned-out CSMs. Bottlenecked growth. And a ceiling on how much revenue the team could handle.
So he built Steerco, first to help his own team automate their worst tasks. Then to double how much revenue they could manage.
Today, Steerco helps CS leaders scale coverage, protect margins, and get back the time they never had.
Meet our team
Minds behind team of seasoned CRM experts.
