From Grind to Growth: How Steerco’s AI and Ontos Are Giving Customer Teams Their Jobs Back

Busywork is a tax on our best people. Steerco is the tax break they’ve been waiting for.

QBRs, account plans, customer decks - these should be accelerators. Instead, they’re time-sucks. Admin overhead that blocks post-sale teams from doing what they were hired to do.

That’s the mission we’re on at Steerco: to give Customer Success, Account Management, and post-sale teams their time back. And now, we’re doing it with fuel in the tank.

We’re thrilled to announce our partnership with Ontos.co, a group that doesn’t just write checks, but backs high-conviction companies with bold, practical belief.

With Ontos behind us, we’re scaling Steerco’s Promptless AI faster than ever, helping more teams ditch the deck-building and focus on conversations that move the needle.

When Decks Replace Conversations

You’re a CSM, Account Manager, or someone else who talks to customers for a living. You’re great at it. You build relationships. You know your product. You care about outcomes.

But your week? It's a blur of CRM tabs, broken spreadsheets, unread slides, and "just-one-more-thing" prep for yet another QBR. You feel more like a project manager than a strategic partner.

This isn’t what you signed up for. It’s not what you were hired to do.

Something Has to Give

That moment comes when you realize: "I can't keep doing this."

You start looking for a better way. A tool. A shortcut. A miracle. Something that does your homework so you can do your job.

Enter: Steerco.

Too Good to Be True?

But then comes doubt. You’ve tried tools before. They promise the world and deliver a prettier spreadsheet. Or they require so much setup, you might as well keep doing it manually.

You tell yourself, "I’ll just power through."

(We get it. Everyone does this part.)

The Friend Who’s Already Using It

This is where the story turns.

You hear about Steerco – not from a sales rep, but from someone you trust. Maybe it’s a teammate. Maybe it’s your VP. Maybe it’s a buyer on the other side of the table.

They tell you it’s different. Promptless AI. No blank text boxes. No guesswork. Just results.

You don’t have to learn a new system. You just connect your data, and Steerco does the rest.

QBRs prepare themselves. Risks surface on their own. Opportunities show up before the customer asks.

It sounds like magic.

But it’s not. It’s built for you.

Click, Boom, Value

You try it.

And within minutes, you’re looking at a business review that didn’t take 4 hours to make. You’re seeing customer product usage flagged with clear signals. You’re sharing a plan with your buyer that doesn’t require 14 email threads to align.

Steerco’s Promptless AI helps Customer Success teams go from reactive to strategic, no blank docs and no manual prep. For a more enriched experience, connect your CRM and product data, and we’ll generate the insights you need to engage your accounts, retain revenue, and drive growth.

Here’s what that looks like today:

• Automated QBRs, Success Plans, and Account Reviews - Executive-ready assets generated instantly. Just click and send.

• Early Expansion & Churn Signals - Our Promptless AI flags usage drops, stakeholder turnover, contract misalignment, and expansion patterns, before your customer tells you.

• Impact Scorecards - Track sentiment, ROI, milestone progress, and product adoption in one place, at the contact, account, and portfolio level.

• Automated Follow-Up (Coming Soon) - We’re building natural-language campaign logic so CSMs can say things like:

  • “Send a check-in if usage drops 30%,” or

  • “Send a QBR invite if the renewal is <90 days away.”

Steerco turns those into contextual, LLM-powered emails—without needing marketing ops or a template library.

You’re in.

Not Everyone's There Yet

Of course, it’s not all smooth sailing. There are skeptics. There are old processes that won’t die. There are team members still clinging to their templates.

But you’re gaining allies fast. Sales wants in. Leadership starts asking for Steerco dashboards. Your buyers are using it too.

Even your toughest accounts are easier to manage when you walk in with real data and a shared scorecard.

And then, the real momentum hits.

A Big Believer Walks In

Every hero needs a powerful ally. And we just got ours.

We’re thrilled to announce our partnership with Ontos.co, a firm that invests in companies with real-world grit and game-changing potential.

Ontos didn’t just see a promising product in Steerco. They saw a movement.

A shift away from manual busywork. A shift toward smarter, faster, more human customer engagement.

Ontos understands the GTM pain Steerco is solving, they’ve seen firsthand how the best post-sale teams get trapped in slides and spreadsheets, and they believe Steerco’s Promptless AI is the breakthrough this market has been waiting for.

Together, we’re building more than a tool. We’re building the system that post-sale teams deserve.

What Gets Better (Fast)

Here’s what Steerco unlocks:

1. QBRs That Write Themselves

Insight-rich, action-ready, and sent before you even thought about a PowerPoint.

2. Expansion Signals That Work

Not just health scores. Real signs of readiness. We surface upsell and cross-sell moments before you miss them.

3. One Workspace for Buyers and Vendors

Shared dashboards. Shared truth. Finally, both sides can agree on what’s happening.

4. The Impact Scorecard

Outcomes, usage, sentiment, and goals – all rolled into one standardized view.

5. PLG That Grows Itself

Vendors invite buyers. Buyers invite vendors. Teammates invite teammates. And upsells happen inside the product.

From Good Idea to Real Results

Our vision doesn’t stop here. With Ontos in our corner, we’re scaling fast:

• Expanding across high-ACV tech, SaaS, and benefits teams

• Integrating with Salesforce, Gainsight, procurement tools, and more

• Doubling down on Promptless AI that knows what you need before you ask

Steerco is turning into something more powerful than we imagined. A platform. A network. A movement.

Your Job, Back in Your Hands

Imagine reclaiming your workday, shifting from building slides to building trust, from managing tasks to managing relationships. Customers feel the difference immediately, becoming more engaged and growing alongside your business. This is what all those thought leaders are talking about when they say AI won’t take your job, but instead will amplify your abilities. 

Get ready to execute on the killer skillset you’ve spent years cultivating, unburdened by the minutiae that you’ve grown so accustomed to.