Join 50+ leading revops teams
Stop Losing Customers You Should Keep. Build Systematic Retention.
Transform risk visibility into retention strategy with systematic workflows that turn insights into action.
+50000 Users Worldwide
Trusted by Customer Success Teams Who Drive Retention, Not Just Track It
Solve Critical Client Retention Challenges with Steerco
Customer success teams face critical challenges that lead to preventable customer loss and wasted retention capacity. From risk visibility without action to inconsistent engagement quality, these problems compound to create reactive teams instead of proactive retention strategies. Address each systematically to improve retention rates and expand customer lifetime value.
Client Retention Solutions for Every Role
Different roles face different bottlenecks in driving retention. From frontline CSMs managing daily customer relationships to leaders scaling retention across portfolios, each role needs targeted solutions to improve customer lifetime value. Discover how to transform your team's retention capacity and build proactive customer success strategies.
Key Benefits
The Steerco Advantage: Solving Client Retention Challenges for CS Teams
Steerco is uniquely designed to address the most pressing challenges faced by customer success teams in driving retention. Here's how our platform stands out in transforming retention from reactive firefighting to proactive strategy:
Living Success Plans, Not Static Documents
Customer objectives tracked and updated continuously, not quarterly. Success plans that evolve as customer goals change, capturing insights from every conversation. Customer goals, risks, and relationship history never get lost. What your pre-sales teams discussed in the sales cycle stays visible through renewal.
Consistent Engagement Quality Across Every Customer
Scale your best CSM behaviors across the entire team. Every customer gets the same high-quality research, strategic insights, and proactive engagement regardless of which CSM manages the account. Governance without micromanagement through team guidance that ensures brand consistency and quality standards.
Complete Customer Context from 150+ Sources
Full picture of customer health by combining product usage, support tickets, CRM data, emails, call transcripts, and external market signals. No more hunting across systems. No more missing critical context. Every customer interaction informed by complete relationship history and real-time signals.
Manage More Revenue Per CSM Without Sacrificing Quality
Scale from 10 accounts to 20+ accounts per CSM while maintaining or improving retention rates. Automation handles the busywork so your team capacity goes to strategic relationship management. Better customer outcomes with fewer resources through systematic workflows.
Predictable Renewal Process, Not Last-Minute Scrambles
Identify renewal risks 6 months early, not 30 days before expiration. Systematic workflows ensure every at-risk customer gets proactive intervention. Track engagement quality and customer progress against success milestones. Transform renewals from stressful surprises to predictable outcomes.
How Steerco Transforms Retention Strategy in 4 Simple Steps
Steerco transforms your customer success workflow from reactive firefighting to proactive retention. Here's how we turn scattered customer data into systematic retention strategy in minutes, not days.
Proven Results with Steerco Presentations
Hours Per Week Reclaimed
Customer success teams reclaim average of 12 to 15 hours per week previously spent on QBR preparation, manual research, and data gathering across multiple systems.
Customer Retention Rate
Customer success teams using Steerco achieve X%+ retention rates through proactive engagement, early risk detection, and systematic success planning that prevents customer loss before it happens.
2x
Account Load Per CSM Without Quality Decline
CSMs scale from managing 10 accounts to 20+ accounts while maintaining or improving customer outcomes by automating QBR prep, success planning, and customer research.
